Tuesday, November 10, 2009

The Doorman and the Door

Brunhilda here:


We have a nice penthouse listed in a high rise building. It's in a lovely building and the views are spectacular. One day while showing the unit, Randee finds a note from the management office slipped under the front door. The building needed to change the garage door openers. They are running an exchange program, owners should turn in their current opener at the front desk for a new one. Not too hard, right? Randee's owners don't live in the unit and it would be inconvenient for them to come down to the South Loop to exchange the garage door opener, To be helpful, Randee decides she will go to the front desk and see if she can get the exchange done for them.

The doorman was on the telephone when she arrives. He was loudly complaining about two large dogs that live in the building. He was telling someone on the other end that those big dogs bark at him every time they see him. He even claimed that they have fangs. I guess the poor guy is afraid of dogs. I, Brunhilda, rather like feisty dogs. They seem to like me too!

Randee waited for him to get off the telephone. When he did, she showed him the garage door opener from her listing and asked if she can exchange it for a new one. He told her he cannot do that for a real estate agent. He told her the owner must do it themselves. Randee asked for the forms needed so that perhaps she can get it done with faxes and the building manager. He grudgingly gave her the form. It's just a form, dude. What's going to happen if he gives it to a Realtor! Oh my!

Later that same day, she relayed the whole garage door exchange rules to her owners. They aren't pleased, but what can they do? They say that they will take care of it  A week goes by and still, they haven't had time to come down to exchange the darn garage door opener. Pretty soon they will miss the deadline for the "free exchange" and will get charged for the new one.

So, Randee decides that she will trot on down to the building and visit the manager's office. She's going down to do a showing anyway. As she walked in, she sees there is a different doorman on duty that day. She walks up to this doorman and asks if she can exchange the garage door opener for the new one. He asks for the unit number, hands her a form to fill out, which she does and writes the owners name in the blank. He gives her the new garage door opener, just like that! Done! Pleased as can be, Randee informs her owners that the whole thing is taken care of.

The next day, Randee gets a last minute showing request and goes back down to the building. The first doorman is there. Randee greets him and says nothing about the garage door thing. She just goes about her business and shows the unit. On our way out, I couldn't help myself! I had to do something. Didn't he have it coming? I told him that there was a weird noise coming from the door to the garage. It's a side door that only employees have access to. He said he'd check it out. As he went into the garage I sort of had to shove the door closed and it accidentally locked. I know this because I accidentally locked it.. I also knew that the dogs were just about to walk right past that door. The barking got really crazy and so were the screams!

This is Brunhilda signing off for today. Woof!




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